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policies



KIMMELL HOUSE INN POLICIES

The Kimmell House Inn is an exclusive property where every guest reservation is both important and special to us. A credit card is required to reserve a room. We accept Visa or Mastercard.

Cancellation notice must be received no later than 7 days prior to your arrival date. Please call for cancellations - NO emails. If cancellation is made with less than 7 days notice, you are responsible for the full amount of your stay. Cancellations more than 7 days will incur a $25.00 fee. Add ons are subject to the 7 day cancellation also. If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days* prior to your arrival date to cancel your reservation.

In the unlikely event that you must cancel with less than seven (7) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 14 day cancellation notice is required on whole house bookings and for some holidays and special events.

Check-in: 2:00 PM - 4:00 PM. If arriving outside of check-in times, please call or email to make arrangements.

Check-out: 11:00 AM.

Absolutely No Smoking inside; however designated outdoor smoking areas are available. If evidence of smoking inside then a $150.00 cleaning fee will be added to your bill.

No Pets. Please call for help in making arrangements to board your pet. Also, if evidence of pets a $150.00 cleaning fee will be added to your bill.

Special situations allow for children, please call to make arrangements.

GIFT CERTIFICATE POLICIES

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

ARRIVAL TIMES
2:00 PM - 4:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.