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policies



KIMMELL HOUSE INN POLICIES

The Kimmell House Inn is an exclusive property where every guest reservation is both important and special to us. A credit card is required to reserve a room. We accept Visa or Mastercard. When you make a reservation the first nights total is charged to your card.

Cancellation notice must be received no later than 7 days prior to your arrival date. Please call for cancellations - NO emails. If cancellation is made with less than 7 days notice, you are responsible for the full amount of your stay. Cancellations more than 7 days will incur a $25.00 fee, to cover our credit card processing. Add ons are subject to the 7 day cancellation also.


Rates/policies are subject to change and vary during high impact periods and special requests. *A 14 day cancellation notice is required on whole house bookings and for some holidays and special events.

Check-in: after 3:00pm. We love to welcome our guests when they arrive, but if we have to be away we will leave you instructions for self check in on the door. Feel free to leave us a note about arrival time when you make a reservation. Late or early checkin may be available for a fee.

Check-out: 11:00 AM.

Absolutely No Smoking inside; however designated outdoor smoking areas are available. Also, no candles inside the house. If evidence of smoking inside or candles, a $150.00 cleaning fee will be added to your bill.

We love animals, in fact Lucy, our outdoor cat may greet you when you arrive, but our rooms are not set up for pets. Also, if any evidence of pets in the room, a $150.00 cleaning fee will be added to your bill.

Our inn is usually adult only but whole house rental allow for children so call for details.

GIFT CERTIFICATE POLICIES
Only original Kimmell House Inn gift certificates accepted.
Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash. Please call to reserve your room with a gift certificate.


ARRIVAL TIMES
3:00 PM - 8:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
At the time of booking, the first night's rate will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.


CREDIT CARD SECURITY
Your credit card information is stored and processed securely.